Need a hand?
Send us an email at firstname.lastname@example.org and we'll get back to you as soon as possible!
How to transfer to the new VIP:
- Cancel your Cleeng subscription and request a refund for any unused portion.
- Sign up for the new VIP system at vip.tinykittens.com
IF YOU PAY MONTHLY THROUGH CLEENG:
You can cancel your Cleeng subscription and request a refund following these instructions.
IF YOU PAY YEARLY THROUGH CLEENG:
Cleeng won't issue a refund if it has been more than 30 days since you signed up and paid. Send an email to email@example.com with the date you paid Cleeng, the email address for your Cleeng account, and your paypal email address. We will be happy to send you a refund via paypal.
WHAT ABOUT PAYPAL?
We are working on a way to add paypal as a payment option. If you are only able to sign up with paypal, please email firstname.lastname@example.org so we can notify you when we are able to accept paypal.